We noticed that many users within this company had mail files that were very (if not extremely) large. The CIO of this company asked me a smart question: What is the Norm? Having analyzed more than a million users (and mail files) we decided to develop a benchmark. Here it is, and I think it looks awesome.
Notice how the distribution of mail file storage for this oil company is leaning far more to the right than the DNA average is showing.
|DNA Benchmark for Mail File Size|
Does this benchmark answer the question of the customer, showing what the norm is? I think it does, from a visual perspective so that managers see this too. My colleague Erik Vos produced the statistical method for defining these norms, and this is now embedded into our DNA data warehouse.